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This is the best way to contact us with any enquiry or customer support issue.
Customer Support Tickets
are our Primary method of contact because:
1. We can provide a rapid response to your questions
2. Your message is targeted to a specific company department
3. You can receive confirmation of responses to any device that is capable of accepting email
4. Files can be attached to any message
5. It is a very efficient system
How does it work?
· You create the ticket (fill out a simple form)
· We respond
· You reply back, if you have any further questions
· The ticket is closed when you are satisfied
Features
· At the click of a button, you can see the complete thread of a conversation
· The system is secured on our secure server, so your message is not only secure, but is unlikely to be lost (unlike email)
· You can even re-open a “closed” ticket if it becomes necessary, so that you do not need to repeat previous questions
Customer Support Tickets are the most efficient method of responding to customer enquires
First Global Treasury Services Ltd provides Private Wealth Management. We are a Finance Company based in New Zealand, not a registered bank. Our Products and Services are not available to the public in New Zealand or citizens and residents of certain countries.
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