This is the best way to contact us with any enquiry or customer support issue.
1) Customer Support Tickets
are our Primary method of customer support because:
1. We can provide a rapid response to your questions
2. Your message is targeted to a specific company department
3. You can receive confirmation of responses to any device that is capable of accepting email
4. Files can be attached to any message
5. It is a very efficient system
2) E-banking Secure Messaging
For all Treasury Account holders, you can send a secure message (256 bit security) that is related to your account or e-banking. Just login to your account and click "messages".
3) Global Call Centres
Customer Support Staff are available for calls 24/7 and accept enquires and offer customer support from all countries through our Global Call Centres:
New Zealand: +64 09 889 0175
Panama: +507 64032923
Please Note
We do not advise sending sensitive communication via normal email. Either set up a free secure email account such as www.hushmail.com or use a free secure email plugin with your normal email client (Outlook, Eudora, Etc) such as www.ecipher.com
First Global Treasury Services Ltd provides Private Wealth Management. We are a Finance Company based in New Zealand, not a registered bank. Our Products and Services are not available to the public in New Zealand or citizens and residents of certain countries. |
